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The more of this you fill, the fewer questions come back. Everything without an (optional) tag we need.

Use the address you signed up with, so we can find your account. Add the email on your account so we can find you.
Pick the closest category so this lands with the right person.
One line is enough, it tells us which screen you were on.
Paste the exact error text if you saw one. The wording tells us which failure it was. Tell us what you saw, even roughly.
Open the video in the app; the ID is the last part of the page address after /app/videos/.
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